"YOU HAVE TO WARM UP LIKE YOU HAVE A CRUSH ON THEM, LIKE YOU'RE TRYING YOUR HARDEST TO GET A DATE WITH THEM!"
Build a F.OR.T. with your customers
F is for Family. Talk about family, kids? where do they live? see em for holidays? grand kids?
O is for Occupation. Talk about current or previous job. " So are you workin? Where did you spend your working years? Tell me about that.
R is for Recreation. Talk about what the do for fun. "So do you get to get out much and do anything fun?"
T is for Transition. "Great, let me introduce my company and tell you about what we do. Show: State license, BBB, Picture's of Family
NOT ROCKET SCIENCE, ITS PEOPLE SCIENCE